71% of Consumers No Longer Want to Use Cash

We surveyed 2,050 consumers and discovered how and why they're moving to digital payments.
Download this special report to learn how small business owners can shift with their customers and understand their desire to use contactless and cashless payments, such as:


  • Which digital payment methods are preferred most

  • Why payment options affect purchasing decisions

  • How customers want to pay service-based businesses, like home services, health and wellness and more

  • How payments impact the overall customer journey

  • Why digital payments are a competitive advantage for small businesses

More from the Thryv, Payments Dive 2022 Consumer Payments Survey


of Millennials

intend to continue using cashless or contactless payments in the future for all purchases.


of Consumers

say difficulty in making an appointment influences their purchasing decision.


Easy Steps

to choose the right payment processor to give your small business the edge.