Together, Thryv and ThryvPay lets you book, invoice and get paid all from one software.
How Well Do You Know ThryvPay?
ThryvPay is the only payment provider designed specifically for service-based small businesses that is safe and secure, optimizes payment options, and generates reccuring revenue.
Begin Assessment
About 15 - 20 minutes to complete assessment questions.
QUESTION 1
ThryvPay offers businesses the option to choose how their customers pay online via credit card or ACH.
True
False
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QUESTION 2
Who should a client call if they need assistance with a payment dispute or chargeback?
Thryv Support
Client Success Partner
ThryvPay Support
Client Care
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QUESTION 3
Where can clients find their bank account information linked to ThryvPay?
Settings -> ThryvPay
Settings -> Business Info
Sales Tab -> Payments Received
ThrvyPay Reporting
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QUESTION 4
What are the 3 ways a client can sign up for ThryvPay?
Call Thryv Support, Call ThryvPay Support, or Call Client Care
Thryv.com, Learn.thryv.com, or Salesforce
In Thryv, from the Onboarding wizard, Settings-> Payments, or ThryvPay tab
With the Business Advisor, With the TSS, or ThryvPay.com
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QUESTION 5
Why should a client opt-in to using Plaid with ACH payments?
Real Time Funds Availability Check
Cheaper than Credit Card Fees on Large Dollar Transactions
Quick and Easy Bank Authentication
All of the Above
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QUESTION 6
ThryvPay Reporting allows clients to see the exact processing fee for a charge?
True
False
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QUESTION 7
What type of scheduled payments are available with ThryvPay?
Recurring, Installment, and Membership
Direct Deposit
Automatic Payment withdrawals
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QUESTION 8
ThryvPay allows clients to turn on the ability for customers to leave a tip with credit card transactions.
True
False
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QUESTION 9
What type of transactions qualify for next business day funding?
Any ThryvPay Transaction
Credit Card transactions that occur prior to 6:00 pm EST
All ACH Processing transactions
All Credit Card transactions
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QUESTION 10
Which team can help the client with questions on how to schedule a payment?
Thryv Support
Business Advisor
ThryvPay Support
Client Care
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QUESTION 11
Where will a ThryvPay Dispute Notification appear?
In a Text Message
Client's Bank Statement
Thryv Inbox
Settings -> ThryvPay
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QUESTION 12
What would prevent a client from getting approved for ThryvPay?
Restricted Category
Missing Application Information
Invalid information submitted
All of the Above
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QUESTION 13
What is a chargeback?
Customer requests a refund
Customer disputes a charge directly with their credit card company
Declined Payment
Fee charged for late payment
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QUESTION 14
What is the maximum amount charged per transaction for ACH Processing?
$20
2.9% + $0.30
1% + $1.00
$9.00
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QUESTION 15
What is the amount of the convenience fee clients can choose to charge customers for credit card transactions?
Maximum $10
$9.00
Any Flat Amount
2.9% + $0.30
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QUESTION 16
What information can you find on the ThryvPay reporting tab?
Transaction Amount and Payment method
Customer Name
Date and Time of Payment
All of the Above
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QUESTION 17
What are the competitive ThryvPay credit card processing rates?
2.9% + $0.30
1% + $9.00
$0.30
There are no fees associated with credit card processing
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QUESTION 18
During the initial onboarding of ThryvPay, who should complete the application?
Thryv Support Specialist
Business Advisor
The Client
Client Care
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QUESTION 19
Having a card or bank on file can save both the client and customer time by automatically charging for a scheduled payment.
True
False
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QUESTION 20
Clients can have confidence and trust that ThryvPay is safe and secure.
True
False
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